The Digital Police Citizen Services (CCTNS portal) is an official Government of India platform that allows citizens to access police-related services online, including crime reporting, verification, and certificates.
Detailed Information about the Portal
Background
- The portal is part of the Crime and Criminal Tracking Network & Systems (CCTNS) initiative under the National Crime Records Bureau (NCRB), Ministry of Home Affairs.
- It was created to modernize policing in India by digitizing records and making citizen services more accessible.
Key Services Offered
- Crime Reporting: Citizens can file crime-related complaints online.
- Antecedent Verification: Useful for checking backgrounds of prospective employees (domestic help, drivers, tenants, etc.).
- Self-Certification: Individuals can request certification of their own antecedents.
- Vehicle NOC (No Objection Certificate): One of the central services available free of cost.
- Missing Persons & Property Records: Access to information on missing persons, stolen/recovered property, and unidentified/recovered dead bodies.
Citizen Access
- Login is required using mobile number and name, along with captcha verification.
- Services are free of charge, and citizens are advised not to send postal orders or payments via email/post, as such requests will not be processed.
Data & Analytics
- The portal consolidates national crime data from across India.
- Authorized users (like police and government officials) can access the National Database of crime records for investigation, policy-making, research, and analytics.
Management
- Managed by the National Crime Records Bureau (NCRB), headquartered in Mahipalpur, New Delhi.
- It is part of India’s broader Digital Governance initiative to improve transparency and efficiency in public services.
Why It Matters
- Citizen Empowerment: Provides easy access to police services without visiting stations.
- Transparency: Reduces paperwork and ensures accountability.
- Efficiency: Helps law enforcement agencies with faster data retrieval and better crime tracking.
- Digital India Alignment: Supports the government’s mission to digitize essential services for citizens.